Frequently Asked Questions

Job Request

Miigwetch (Thank you) for your interest in a position at the Soaring Eagle Waterpark and Hotel. All applicants must submit their application through our electronic application process. To view a list of current job postings Click Here

Room Pricing

Prices at the Soaring Eagle Waterpark and Hotel vary by day, date, season, and events; as well as the number of guests and over 40 room type classifications. Room rates are available on-line or by calling one of our Reservation Specialists at 1.877.2EAGLE2 (1.877.232.4532). Our Reservation Specialists are available 24 hours a day and can give you the room options that will accommodate the number of people you have in your party and what room options fit within your price budget. Waterpark passes are available with the room for the maximum number of allowed people in that room classification or the number of people in your room, whichever is lower. Please see the package details section when booking to find out if Waterpark passes are included or not with that specific package. Soaring Eagle Waterpark and Hotel charges a nominal resort fee to all hotel guests in order to provide additional services that other resorts charge individually. Our resort fee covers access to in-room coffee, life jackets and towels in our Waterpark, access to fax, local calls, and routine updates to improve our technological access for guests. Miigwetch (Thank you) for your interest in visiting!

Day Passes

Day Passes are available based on hotel occupancy, demand, and holidays. Passes are available most days but there are occasions where we sell out and reservations are highly recommended. Day Passes can be purchased in advance over the phone or in person at Soaring Eagle Waterpark and Hotel. For the most up to date availability and pricing or to check availability and reserve your passes please contact our Front Desk at 989.817.4801. Explore more information about a day at our Waterpark here!

Seasonal Passes

There has been some discussion on seasonal passes, but at this time there has been no definite decision. Keep checking our website, social media sites, or call our Waterpark front desk staff at 989-817-4801 for future updates on seasonal passes. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Pets/Service Animals

The Soaring Eagle Waterpark and Hotel does not allow pets in the public areas or hotel rooms with the exception of service animals accompanied with proper certification. The certification must include: the name of the organization that certified the pet, the name of the owner, the name of the registered pet, date of certification, and an identification number. Please note that our Green Suites Hotel and Soaring Eagle Hideaway RV Park do allow pets, but some restrictions may apply. Please contact our reservations department at 1.877.2EAGLE2 for complete information.

RV Park/Waterpark day passes

Waterpark Day Passes are NOT included as part of the Soaring Eagle Hideaway RV Park campground fee. RV Park guests receive a 50% discount on Waterpark Day Passes. Please call the Front Desk directly at 989.817.4801 for availability and reservations.

RV Park/Reservations

Campground reservations are available by calling 989.817.4800 now. Campground rates vary – please call for pricing. Miigwetch (Thank you) for your interest in the Soaring Eagle Hideaway RV Park.

Green Suites/Reservations

If you are interested in staying at the Green Suites Hotel approximately ¼ of a mile away from the Soaring Eagle Waterpark and Hotel, please contact our reservations department at 1.877.2EAGLE2. Green Suites hotel check-in and check-out is located at the Soaring Eagle Waterpark and Hotel registration desk. Waterpark day passes are NOT included as part of the Green Suites Hotel stay.

Shuttle Bus Service

We offer complimentary shuttle service to all Soaring Eagle Properties, including the Soaring Eagle Casino & Resort, Slot Palace, Soaring Eagle Hideaway RV Park, the Green Suites, and the Ziibiwing Center of Anishinabe Culture & Lifeways. Dry clothes and footwear are required to ride shuttles. The shuttle picks up and drops off under the portico at the main entrance of Soaring Eagle Waterpark and Hotel approximately every 30 minutes - 24 hours a day.

Birthday Party Packages

Whether you’re celebrating a child’s birthday or an adult’s, the Soaring Eagle Waterpark and Hotel is a perfect location to celebrate a birthday! Colorful birthday party rooms located adjacent to the Waterpark or elegant private dining within Nbakade Family Restaurant are available. Please call 989.817.4825 for more information. Miigwetch (Thank you) for your interest in celebrating at the Soaring Eagle Waterpark and Hotel!

Check In and Check Out Times

Check in time for the hotel room and use of the waterpark begins at 4pm. Please call our front desk at 989.817.4843 prior to arrival to see if early check-in is an option.

Hotel check-out time is 11am the day of departure but you may enjoy the waterpark until closing. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Redeem Your Points

You can earn, stay, and win with Soaring Eagle Waterpark and Hotel, Soaring Eagle Casino & Resort, and Saganing Eagles Landing Casino. Points earned can be redeemed at any of these three properties for everything from gaming to food to overnight stays. For details see the Players Club at Soaring Eagle Casino & Resort or Saganing Eagles Landing Casino.

Smoking

Smoking is allowed in the following areas only:

  1. Outside main hotel entrance
  2. Outdoor Courtyard – located between the 2 wings of hotel rooms
  3. Veranda – located outside the Nbakade Restaurant

Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Waterpark Requirements

Requirements vary based on the attraction. Click here to see a full chart with each attraction’s requirements. Lifejackets are available at no charge or you can also bring your own lifejacket from home as long as it is Coast Guard approved. Miigwetch (Thank you) for your interest in visiting Soaring Eagle Waterpark and Hotel!

Gift Cards

Soaring Eagle Waterpark & Hotel offers a variety of different gift card options! Gift cards can be purchased for a value of your choice or while supplies last we also offer package options. Gift cards can be purchased at the Front Desk or over the phone by calling 1.877.2EAGLE2 or 989.817.4801.Click here for more details on our different Gift Card options!