Frequently Asked Questions

Job Request

Miigwetch (Thank you) for your interest in a position at the Soaring Eagle Waterpark and Hotel. All applicants must submit their application through our electronic application process. To view a list of current job postings Click Here

Room Pricing

Prices at the Soaring Eagle Waterpark and Hotel vary by day, date, season, and events; as well as number of guests and over 40 room type classifications. Room rates are available on-line or you can call our reservations number at 1.877.2EAGLE2 (1.877.232.4532) and ask them to give you the room options that will accommodate the number of people you have in your party and what room options fit within your price budget. Waterpark passes are available with the room for the maximum number of allowed people in that room classification or the number of people in your room, whichever is lower. Please see the package details section when booking to find out if Waterpark passes are included or not with that specific package. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Day Passes

ALL DAY Rates:
An All Day Soaring Eagle Waterpark and Hotel Day Pass extends your fun from 11am until closing. Passes are available 7 days a week* for a cost of $23.99 per person (ages 4 and over.) Children 3 and under are FREE.
  • Guests arriving after 4pm can purchase a pass at a reduced rate of $18.99
  • Every person entering the Waterpark much purchase a pass.
  • *Reservations are highly recommended - passes may be limited based on hotel room occupancy, special events, or holidays.
  • To reserve Day Passes in advance or to check availability, please call our Front Desk at 989.817.4801

Seasonal Passes

There has been some discussion on seasonal passes, but at this time there has been no definite decision. Keep checking our website, social media sites, or call our Waterpark front desk staff at 989-817-4801 for future updates on seasonal passes. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Pets/Service Animals

The Soaring Eagle Waterpark and Hotel does not allow pets in the public areas or hotel rooms with the exception of service animals accompanied with proper certification. The certification must include: the name of the organization that certified the pet, the name of the owner, the name of the registered pet, date of certification, and an identification number. Please note that our Green Suites Hotel and Soaring Eagle Hideaway RV Park do allow pets, but some restrictions may apply. Please contact our reservations department at 1.877.2EAGLE2 for complete information.

RV Park/Waterpark day passes

Waterpark day passes are NOT included as part of the Soaring Eagle Hideaway RV Park campground fee. RV Park guests receive a 50% discount on waterpark day passes. Please call for availability

RV Park/Reservations

Campground reservations are available by calling 989.817.4800 now. Campground rates vary – please call for pricing. Miigwetch (Thank you) for your interest in the Soaring Eagle Hideaway RV Park.

Green Suites/Reservations

If you are interested in staying at the Green Suites Hotel approximately ¼ of a mile away from the Soaring Eagle Waterpark and Hotel, please contact our reservations department at 1.877.2EAGLE2. Green Suites hotel check-in and check-out is located at the Soaring Eagle Waterpark and Hotel registration desk. Waterpark day passes are NOT included as part of the Green Suites Hotel stay.

Shuttle Bus Service

We offer complimentary shuttle service to all Soaring Eagle Properties, including the Soaring Eagle Casino & Resort, Slot Palace, Soaring Eagle Hideaway RV Park, the Green Suites, and the Ziibiwing Center of Anishinabe Culture & Lifeways. Dry clothes and footwear are required to ride shuttles.

Shuttle Bus Service is:

  • Sunday – Thursday at the top of the hour and on the half hour from 8am-11pm
  • Friday and Saturday at the top of the hour and on the half hour from 8am-12 midnight

Holidays may be extended hours. You can contact the front desk at the Soaring Eagle Waterpark and Hotel or the Soaring Eagle Casino & Resort’s front desk, concierge, or players club for pick-up at other times outside shuttle bus set hours. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Birthday Party Packages

Whether you’re celebrating a child’s birthday or an adult’s, the Soaring Eagle Waterpark and Hotel is a perfect location to celebrate a birthday. Colorful birthday party rooms located adjacent to the waterpark or elegant private dining within our Nbakade Restaurant are available. Please call 989.817.4843 for more information. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination! Check Here

Check In and Check Out Times

Check in time for the hotel room and use of the waterpark begins at 4pm. Please call our front desk at 989.817.4800 prior to arrival to see if early check-in is an option.

Hotel check-out time is 11am the day of departure but you may enjoy the waterpark until closing. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Players Club Comp Dollars

At this time, Soaring Eagle Casino & Resort’s Players Club comp dollars are not accepted at the Soaring Eagle Waterpark and Hotel, but as we move forward with our new business venture there may be an opportunity to initiate the casino comping program at this property. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Smoking

Smoking is allowed in the following areas only:

  1. Outside main hotel entrance
  2. Outdoor Courtyard – located between the 2 wings of hotel rooms
  3. Veranda – located outside the Nbakade Restaurant

Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel – Your Family Fun-Cation Destination!

Waterpark Requirements

Requirements vary based on the attraction. Click here to see a full chart with each attraction’s requirements. Lifejackets are available at no charge or you can also bring your own lifejacket from home as long as it is Coast Guard approved. Miigwetch (Thank you) for your interest in visiting Soaring Eagle Waterpark and Hotel!

Gift Cards

Soaring Eagle Waterpark & Hotel offers a variety of different gift card options! Gift cards can be purchased for a value of your choice or while supplies last we also offer package options. Click here to see the different gift cards we offer. Gift cards can be purchased at the Front Desk or over the phone by calling 1.877.2EAGLE2 or 989.817.4801. Miigwetch (Thank you) for your interest in the Soaring Eagle Waterpark and Hotel!